If you lack the ability or budget to create load files suitable for e-discovery review, or the intended recipient does not have the facilities for document review, dtSearch Publish can create in five easy steps a production set that can be viewed by anyone, says consultant Bruce A. Olson.

What should the bench do to help lawyers navigate EDD disputes? Courts need to borrow from a 7th Circuit program, which states that "zealous representation of a client is NOT compromised by conducting discovery in a cooperative manner," says an attorney on the circuit's EDD committee.

Kroll Ontrack Inview 6.2 includes a graphical user interface, Workflow Designer, to define your own workflows in document review, as well as new features to further automate and report on the review process.

Evidence from computer profiling and database analyses deserves a long, hard look before reaching a jury. Attorney Ken Strutin says legislatures and courts need to recognize the right of the accused to contest computer-based identification or to access these resources to prepare a defense.

FTI Technology announced new and enhanced software for early case assessment and keyword testing at LegalTech West Coast to distinguish Ringtail in the "Long Tail" of e-discovery.

Marshall Dennehey experienced an increase in delayed payments by clients, and needed a system to expedite collection. To improve the overall collection strategy, IT director Liz Brown decided on an accounts receivable portal based on SharePoint techologies. It took five steps to implement.

Providing legal services by industry group can be improved with new tactics such as business-process improvement and knowledge management, says Carolyn Buller, of Squire Sanders. The challenge is to use existing systems to capture industry information that is useful to clients.

The Safe Harbor Provision in the Digital Millennium Copyright Act continues to protect online service providers from liability for users' infringing activities. According to Aneesh Mehta of Volpe & Koenig, the provision remains a point of frustration in protecting the rights of IP owners.

Authorities say they have evidence a suspect was near a Connecticut bank that was robbed and in close proximity to others implicated in the robbery -- his cell phone's location information. Should law enforcement have access to that data without a warrant? A federal court will debate it.

As competition for legal services increases, the need for competitive business information has swelled. Whether firms need financial information on a potential client or seek to monitor a particular industry, law librarians are ideally situated to deliver necessary business intelligence.

With data growth and storage needs outpacing Howard Rice's backup tapes, CIO Matthew Reynolds sought an upgrade. Reynolds settled on InMage's integrated recovery technology, providing a single, centrally managed platform that simultaneously addressed backup and disaster recovery.

Sanctions are perhaps the most devastating penalty a judge can impose on a party in civil litigation. In e-discovery disputes, sanctions generate a lot of attention, but some judges say the impact is overstated. The problem is that EDD is like an auto accident -- low frequency, high impact.

When Roche Group acquired biotech company Genentech, it was faced with integrating the companies' U.S. operations -- and two in-house legal departments -- as efficiently as possible. The Swiss pharmaceutical maker met this challenge in large part through Roche's innovative use of technology.

Mike Shannon says that efficiency has been a priority since he started his tenure as Dechert's CIO. That priority motivated the firm to use videoconferencing more than most firms and outsource its first-level help desk services to Chicago-based Keno Kozie, a legal technology services provider.

The first public battle between Big Tech and non-practicing entities over who can complain to the International Trade Commission is over -- Big Tech lost. The ITC ruled that litigation costs can qualify a complainant, as long as those costs are sufficiently tied to licensing efforts.

Most people understand that when they click "I Agree" to the terms of use when registering to use web services, they'll be bound by the "clipwrap" agreement. But what happens when an individual accepts such terms on behalf of an employer, asks Winston & Strawn partner Glynna Christian.

Vendors generally make software available under a "license," retaining the right to transfer copies, even after the first sale. But if the 9th Circuit affirms a recent ruling, many standard software licenses -- covering nearly all consumer software -- could become legally meaningless.

Altegrity today announced plans to acquire Kroll from Marsh & McLennan Companies in an all-cash transaction valued at $1.13 billion. Kroll offers a range of security and technology services, including investigations, financial advice, and intelligence.

Troutman Sanders outsourced its help desk to Intelliteach to reduce the cost of support calls and avoid future costs in training and maintaining a dedicated staff. The firm measured success using five standards of performance to ensure that outsourced services would meet the firm's needs.

Some argue that the undue burden to access and review ESI is waning with reduced EDD costs and improved technology. "There is still an undue burden argument to be made depending on a number of factors," says federal Judge Shira Scheindlin. And that's "not even considering the facts of a case."